Cancellation and Refund Policy
Cancellation and Refunds
At Fantasy India Cricket, we strive to provide a seamless and enjoyable experience for all users. This policy outlines our procedures regarding cancellations and refunds to ensure clarity and transparency.
Cancellation Policy
Users are free to cancel their account or subscription at any time. To initiate the cancellation process, please contact our support team using the contact options available on our website or app. While we aim to process cancellations quickly, certain services may remain active until the conclusion of the current billing cycle or subscription period.
Refund Policy
Refunds are granted under specific conditions outlined below:
- Subscription Refunds: If you cancel your subscription, you may qualify for a partial refund based on the unused portion of your subscription period. Refunds are usually processed within a reasonable timeframe after the cancellation request.
- In-App Purchases: Refund requests for in-app purchases are subject to our review and approval. If you experience issues with a purchase or believe you are entitled to a refund, please provide our support team with detailed information regarding the transaction.
- Technical Issues: If you encounter technical problems that hinder your ability to use our services, please report the issue to our support team. Following an investigation, we may offer a refund or an alternative solution if deemed appropriate.
Please note that certain fees or charges may be non-refundable. We reserve the right to deny refund requests that do not align with our policy or involve misuse of our services.
How to Request a Refund
To request a refund, please contact our support team and include the following information:
- Your account details or order number.
- The reason for your refund request.
- Any relevant supporting documentation or screenshots, if available.
Our support team will evaluate your request and respond within a reasonable timeframe. We appreciate your understanding as we work to resolve your concerns.
By using our services, you confirm that you have read and understood this Cancellation and Refund Policy. We reserve the right to amend this policy at any time, with updates posted on this page.